Privacy Policy

Vallarta Transfers and Incentives's privacy policy
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Privacy Policy

Speedy Transfers S.A de C.V., a non-stock corporation, knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting web sites owned and/or operated by Vallarta Transfers and Incentives  and/or sites operated by Speedy Transfers S.A. de C.V. Licensees and linked to a site operated by Vallarta Transfers and Incentives, (“Sites”) you are accepting the practices described in this privacy notice.

About the Speedy Transfers S.A de C.V.

The Speedy Transfers S.A. de C.V. (“Vallarta Transfers and Incentives”) has its principal office in Puerto Vallarta, Jalisco, Mexico. As a  non-stock corporation, Vallarta Transfers and Incentives is the owner, and licensor of registered trademarks, trade names, service marks, designs and logos, which are used in connection with sightseeing, charter, transfer, destination management, package tour, attraction ticketing and other travel services (“Services”). Independent businesses operating under License from Vallarta Transfers and Incentives within a geographic territory, known as Licensees, conduct these Services. As such, Vallarta Transfers and Incentives does not itself provide any Services. Rather, it facilitates and communicates content, features, promotions, and the ability to make a reservation and/or purchase tickets for the Licensee providing the Services.

The information we learn from visitors to our Sites helps us personalize and continually improve your user experience. The remainder of this policy describes our information and handling practices in detail.

URL: www.vallartaincentives.com

When you are just visiting us.

You can always visit our Sites without revealing who you are or providing any personal information. When you visit our Sites or visit our Sites through one of our independent Licensee sites, we do collect usage information (session data), but it is anonymous and does not link to you as an individual. We use session data to better understand things like how our Sites are being navigated, how many visitors arrive at specific pages, the length and frequency of stays at our Sites, the variety of searches of our Sites’ databases, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our Sites. We use this information to improve our Sites’ content and ease of use.

Cookies.

We may place a “cookie” on your personal computer. A cookie is a small piece of text stored on your computer by your web browser. Cookies help us recognize you when you visit our Sites again. We use cookies on our Sites to collect session data for several purposes to personalize and improve your individual viewing experiences on our Sites. For example, we use cookies to keep track of your use of our Sites, gather data to improve the content of our Sites, provide information that may be of interest to you and improve the security of your experience with us. Most Internet browsers automatically accept cookies. However, you can set your browser preferences to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, you will still be able to access those parts of the Vallarta Transfers and Incentives Sites that are available to the general public, but you may not be able to use certain features designed to enhance your experience or access certain services we may offer.

We may also have third party advertisers (“Advertisers”) on the Sites. These Advertisers may use cookies to track session data about the ads you have seen and those you appeared interested in. We do not share any personal information about you with these Advertisers unless you give permission to do so separate from any permission you provide during the registration process or in purchasing tickets. However, these Advertisers may have other sources of information in their own privacy practices. These Advertisers may also used combined information about your visits to the Vallarta Transfers and Incentives Sites and other sites in order to provide advertisements about related goods and services that you may be interested in.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Addiontal GDPR: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you decide to register with us.

If you decide to register on a Vallarta Transfers and Incentives Site and/or purchase tickets through our Sites, we will collect personal information about you that you voluntarily share with us. We collect personal information that is necessary for us to provide you with the Services offered on the Sites. As mentioned, this personal information includes things like your name, e-mail and mailing address and telephone number. You may be required to provide identifier information and select a password that will be required to gain access to portions of our Sites.

Who will the information be shared with, if anyone?

When you purchase tickets through the Sites, we provide information about you to our independent Licensees, Affiliated Licensees or other involved third parties. Occasionally, Vallarta Transfers and Incentives Corporation will conduct (or use an unrelated third party to act on its behalf for) market research surveys, contest entry processing or other projects. Vallarta Transfers and Incentives Corporation may also disclose user information in special cases when Vallarta Transfers and Incentives has reason to believe that disclosing this information is necessary to identify, contact or initiate legal action against someone who may be causing injury to or interference with Vallarta Transfers and Incentives’s rights or property, other Vallarta Transfers and Incentives Licensees or Affiliated Licensees, or anyone else that could be harmed by such activities. Vallarta Transfers and Incentives may also disclose user information when it believes, in good faith, that the law requires such disclosure.

Affiliated Businesses.

We work closely with our affiliated partners and Licensees, an example of which is the American Automobile Association (“AAA”). In certain cases, these businesses may offer their own products or services. In the event a Site provides a link to other sites, please note that such sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information. The Speedy Transfers S.A. de C.V. is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of our affiliated partners and Licensees whose sites are not directly linked to a Vallarta Transfers and Incentives operated web Sites.

Online surveys, contests and promotional information.

We value your business, comments and opinions. From time-to-time, we may invite you, as a user of our Sites, to participate in online surveys, but the choice will be yours. Each time you purchase, book or reserve services through the Sites, we may ask for feedback on your experience. Your participation in these surveys will be on an anonymous basis, unless we tell you otherwise and up-front. From time to time, we may also provide you with information on our products, services and or promotional information we think might be of interest to you.

Opt-Out.

At any time, you may unsubscribe to the Vallarta Transfers and Incentives Sites and stop receiving advertisements, updates and promotions. You may do so by notifying us at info@vallartaincentives.com.

When you purchase, book or reserve services through the Vallarta Transfers and Incentives Sites.

Should you decide to purchase services through the Vallarta Transfers and Incentives Sites, all information provided is encrypted. This encryption ensures that all data is transmitted from your browser to our servers at the highest levels of protection available today. In addition, any payment via credit card made through the Sites complies with the Payment Card Industry Standard Data Security Standard Requirements (“PCI DSS”). Depending on the services you purchase on our sites, your credit card statement will show charges processed by either “vallartaincentives.com”, the legal name of the company operating as the Speedy Transfers S.A. de C.V. Licensee, or of an authorized third party payment processor such as Trust My Travel or PayPal. While we will do everything we can to protect your privacy, it is important for you to protect against unauthorized access to your confidential information, especially when using public or shared computers.

Conditions of use, notices and revisions.

If you choose to visit the Sites, your visit and any dispute over privacy is subject to this notice. If you are visiting a Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by placing a prominent notice on our website.

It is our sincere hope that you will avail yourselves of the opportunities presented through the Vallarta Transfers and Incentives Sites. We will use our best efforts to provide you with the best possible tours, attractions and other services anywhere in the world you wish to go, as provided by our independent Vallarta Transfers and Incentives Licensees. If you have any questions of the Speedy Transfers S.A. de C.V. or about this privacy policy, please direct them to info@vallartaincentives.com.

Comments on our site.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

This feature is only available to sites on the Premium and Professional plans.

Data Used: Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. For sites running WooCommerce (also owned by Automattic) and this feature simultaneously and having all purchase tracking explicitly enabled, purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased. Google Analytics does offer IP anonymization, which can be enabled by the site owner.

Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. For sites running WooCommerce-powered stores, some additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. Tracking for each specific WooCommerce event needs to be enabled by the site owner.

How long we retain your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Source: WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.