We understand that travel plans don’t always go as expected, and flight delays can be a significant source of stress, especially when arriving at a new destination. Our company strives to make your experience smooth and worry-free, even in unexpected delays. Here’s how we handle flight delays to ensure your transportation remains seamless and stress-free.
Continuous Flight Monitoring
From the moment you book with us, we begin monitoring your flight. Using advanced tracking systems, we stay updated on the status of your flight in real time. We will know if your flight is delayed as soon as the airline does. Our team is always aware of changes in your arrival time, and we automatically adjust your pickup time to match. This proactive approach allows us to provide uninterrupted service, regardless of the delay. We use Flight Stats as a reference, but we always send people directly to the airport to verify the information.
Importance of Accurate Information
We must have all your flight details before your arrival to ensure we can monitor your flight accurately. When you provide us with your flight number and airline information during the booking process, we use this data to track your journey from takeoff to landing. This information lets us anticipate any changes and ensure our driver is ready and waiting when you arrive. Keeping your information up-to-date is vital to ensuring a smooth pickup, even during unexpected delays.
We Wait Until You Arrive
One of the most significant advantages of booking with us is our commitment to being there when you need us. Unlike some services that might cancel a booking due to a delay, we never cancel your service. Our driver will wait for you at the airport, regardless of how long the delay may be. Whether your flight is delayed by a few minutes or several hours, you can rest assured that we will greet you as soon as you land. This reliability is a cornerstone of our service, ensuring you never have to worry about finding alternative transportation after a delay.
No Extra Charges for Delays
We believe in transparent pricing and exceptional customer service, so we never charge extra for flight delays. Delays are often out of your control, and we don’t believe in penalizing you for something you can’t avoid. When you book with us, the price you see is the price you pay, regardless of any delays. This policy is part of our commitment to providing a stress-free experience from start to finish. You can relax knowing your transportation is taken care of without worrying about additional costs.
Always Happy to Assist You
At our company, customer satisfaction is our top priority. Travel can be exhausting, especially when things don’t go as planned. That’s why we’re always happy to assist you, no matter what challenges arise during your journey. Our drivers are courteous, professional, and ready to help with anything you need upon arrival. Whether assisting with luggage, answering questions about your destination, or simply providing a friendly face after a long flight, our team is dedicated to making your arrival as pleasant as possible.
Peace of Mind for Your Journey
Travel should be an enjoyable experience, not a source of stress. By choosing our service, you’re opting for peace of mind. You can board your flight knowing that, no matter what happens, your transportation at Puerto Vallarta Airport is handled. Our commitment to monitoring flights, waiting for delayed arrivals, never canceling service, and not charging extra for delays ensures your journey is smooth and worry-free. We are here to support you every step of the way, from the moment you book with us until you safely arrive at your destination.
Conclusion
If your flight is delayed, there’s no need to worry. We closely monitor all flights, await your arrival despite delays, and never cancel your service. Plus, there are no extra charges for delays, and we are always happy to assist you with anything you need. We aim to provide a seamless and stress-free transportation experience, ensuring you arrive at your destination relaxed and satisfied. When you book with us, you can trust that your journey is in good hands, even when the unexpected happens.